DESIGNING AND DEFINING FOR DECADES
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For almost a century, we have meticulously designed intricate yarns and fabrics to enhance the aesthetics and performance of our customers’ products. Boasting in-house yarn extrusion, knitting, weaving and twisting capabilities, we provide premium materials that are durable, functional and architecturally complementary.
From commercial screen and awning products to designer outdoor fabrics, Twitchell is a pioneer and industry leader proudly manufacturing in the USA. |
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Shade / Awning
Outdoor / Living
Nano
Industrial
Interior
Omegatex
Sunsure
FREQUENTLY ASKED QUESTIONS
WHY IS TWITCHELL AN INDUSTRY LEADER / WHAT MAKES OUR FABRICS SUPERIOR?
At Twitchell, part of our success story is that we're tried and true since 1922. Over the decades in the ever-changing global textile industry we continually strive to find alternative methods and processes which has allowed us to deliver quality time after time. Many of our fabrics have arrived to market first, while simultaneously providing the best quality at the best value. We are 100% made in the USA! Our world class robust fabrics of today and yesterday continue to stand tall and have withstood the test of time over time.
What is the difference between Fiberglass and PVC fabrics?
Polyester yarns tend to be more durable, stronger, and will last longer in the outdoor elements when compared to fiberglass yarn products.
What are THE available roll sizes?
Several – We have multiple roll lengths and width options ranging from 24” up to 126” width.
What are the minimum order quantities?
We don’t have minimum order requirements on stock items. Order 1 roll or as many as you'd like. For custom made fabric requirements contact your sales representative for more details.
Can I buy direct from Twitchell?
Depending on the business model a homeowner / retailer does not source directly from Twitchell. We will gladly refer you to our wholesale distribution channels.
What is the lead-time from order placement to order shipment?
Upon receipt of purchase order and acknowledgement, typical turnaround time for shipment is 24 to 48 hours.
How do I set up an account and place an order?
Easy. We need company name, contact information (bill to & ship to) address and payment verification.
What warranty do you offer?
We offer a 10 year exterior warranty on all solar screen and screening materials (Textilene 80/90, 95, Nano 95, Nano 97 Twill, Nano 50/55/60/70). We offer a lifetime warranty on Textilene 80/90 products when installed in a vertical fixed screen application (original purchaser's primary residence). To qualify, the solar screens (Textilene 80 or 90) must be registered and received by Twitchell within 30 days of installation by a certified Twitchell retailer.
Please contact your sales representative for more warranty information on outdoor fabrics and other Twitchell materials.
Please contact your sales representative for more warranty information on outdoor fabrics and other Twitchell materials.
What is the return policy?
Depending on the nature of the return there could be a restocking fee. The material must not be damaged and must be in the original packaging and able to be put back into inventory.
What are ordering parameters for cut-yardage?
We currently supply cut yardage for fabrics up to 96" wide.
Is there cut yardage available for Nano 50/55/60/70?
Currently we do not offer cut yardage for Nano 50/55/60/70.
Are freight costs the same for shipping to a residential address vs. a business address?
Shipping charges may vary and can be different (usually more expensive) to a residential address than to a business address.
HOW DO I OBTAIN A SAMPLE CARD OR PRICING INFORMATION?
Contact your sales representative for more information on product offerings, sample cards and pricing.
What are the acceptable payment options?
We accept most major credit cards. You may also apply for payment terms by completing and submitting our credit application. Subject to approval.
EARTHTEX®We strive to instill confidence in the quality and performance of our products. Equipped with cradle-to-cradle certification, we can ensure material health and reutilization, renewable energy and carbon management, water stewardship and social fairness are present in our products and practices. Click the link to learn more about our certifications.
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TTP's premier brand, TEXTILENE®, PVC coated polyester, is known world over for its durability. It has stood the test of time in widespread applications and today remains a main stay for companies looking for a strong, versatile fabric. It's our 100 year commitment that keeps TTP a world leader. |
