Revision effective and last updated on 8/20/2024
1. OVERVIEW
QTI Fibers Holdings, LLC, and its affiliates including Twitchell Technical Products, LLC, Infinity Woven Products, LLC, and Quantum Materials, LLC (collectively, “QTI”, “we”, “us”, or “our”) respect your privacy.
This Privacy Notice describes the types of personal data we may collect from
you or that you may provide when you visit the website
www.quantum5280.com and any other websites, applications, interactive
features, widgets and resources websites offered through traditional Internet
websites, mobile devices or other platforms that owned or operated by QTI or
our brands (collectively referred to as the “Services”) and our practices for
collecting, using, and disclosing your personal data.
Please read this Privacy Notice carefully to understand our policies and
practices regarding your personal data and how we will treat it. By accessing
or using the Services, you agree to this Privacy Notice.
2. WHAT INFORMATION DO WE COLLECT?
We collect a variety of personal data from and about you through the
Services, including:
Information You Provide Directly to Us. We collect personal data from you
when you provide it to us, including through website forms (including
information entered into our search field), as part of the account registration
process, processing orders, when you apply for jobs, and when you contact
us.
For example, if you create an account on the Services, we may collect your
first and last name, telephone number, email address, and password.
If you order products or services from us through the Services, you must
provide us with information to process that order and/or enter into a contract,
including but not limited to name, postal address, email address, telephone
number, billing and shipping information, payment information, company
name, order history, and other similar information.You can choose to sign up for communications about us through the Services
by providing us with your contact information, such as first and last name,
email address, and interests.
If you contact us with questions, requests, or complaints, or to exercise your
legal rights, we collect any personal data you choose to provide, including
your name, email address, and personal data necessary for us to answer your
questions and address the issue you are contacting us about.
Information Collected Automatically. When you browse or use the Services,
we may collect other personal data through commonly-used logging and
analytics tools, including Google Analytics, that collect information about
your browser, your device, the network used to access the Services, and
information about your use of the Services (such as how you navigate and
move around the Services).
We also use certain technologies on the Services, including cookies and pixel
tags, that allow us, our service providers, and other third parties to store
information locally on your device, identify your device, track your interactions
with other sites or with our email campaigns, and track activity over time and
across websites. We also partner with third-party advertising companies.
Advertisers sometimes include their own web beacons, cookies or pixels (or
those of their other advertising partners) within their advertisements
enabling them to set and read their own cookies. These third parties may
place cookies on your computer and collect data about your online activities
across websites or online services.
We use ad networks to serve advertisements across the Internet. These
advertisers use cookies, pixel tags, and other tracking technologies to collect
information about your online activity and provide online behavioral
advertising.
Information collected automatically includes the software and hardware
attributes of the device and browser you use to access the Services, unique
device ID information, regional and language settings, performance data
about the Services, network provider, and IP address (a number assigned to
your device when you use the Internet). In addition, information is collected
automatically in the form of log files and third-party analytics that record
website activity. For example, log file entries and analytics data are generatedevery time you visit a particular page on our website, and track the dates and
times that you use the Services, the pages you visit, the amount of time spent
on specific pages, and other similar usage information, and general data
(including the name of the web page from which you entered our website).
• Location Information. We may collect the precise or general location
information provided by your device. See the “Your Choices” section
below for more information about how to disable or limit the collection
of GPS data.
• Cookies, Web Tracking, and Advertising. We use cookies and pixel
tags to personalize and enhance your experience in regard to our
Services, to collect data about your visit to our Services, to help
diagnose problems with our servers, to administer the Services, to
evaluate the effectiveness of our marketing and advertising campaigns,
to permit analytics providers to gather information about your visit to
the Services, to permit advertisers to collect information about your
online activity and target advertising to you that is relevant to your
interests as determined from your online activity (also known as online
behavioral advertising), and to gather broad demographic information
about our users.
• Please see the “Your Choices” section of this Privacy Notice for more
information about how you can opt out of, limit, or prevent certain web
tracking technologies and/or advertising providers from collecting
information about you.
• Information Collected in Connection with Analytics Technology. We
may use various technologies to learn more about how visitors use our
Services, such as Google Analytics. Google Analytics uses cookies to
help us analyze how visitors use the Services. The information
generated by the cookies about your use of the Services includes your
IP address. If you so choose, you may be able to opt out by turning off
cookies in the preferences settings in your browser. For more
information on Google Analytics, including how Google Analytics
collects, uses, and discloses information, refer to the following page:
https://policies.google.com/technologies/partner-sites. We may also use
other technologies to monitor your activities on the Services.
Information Obtained from Third Party Sources. We receive personal data
from third parties that we have engaged to provide services to us, includingwebsite chat providers, as well as from third parties that provide web
analytics and usage information to us such as Google Analytics.
These third-party sources may include:
• Data brokers from which we purchase demographic data to
supplement the data we collect.
• Services that host applications for our open job positions, such as
LinkedIn. If you submit employment inquiries or apply for a job with us
through these services, we may collect personal data such as your
name, email address, telephone number, resume, and other
information regarding your employment history, qualifications, and
interests.
• Services that make user-generated content from their service available
to others, such as public social media posts.
• Communication services, including email providers and social
networks, when you give us permission to access your data on such
third-party services or networks.
• Service providers that help us determine your device’s location.
• Partners with which we offer co-branded services or engage in joint
marketing activities.
• Publicly-available sources, such as open government databases.
In addition, if you choose to interact with us or our partners on social media
by posting to our pages, tagging us (or using certain hashtags or other
identifiers) in posts, or participating in activities, we may collect certain
information from the social media account you use to interact with us,
including the name associated with the account, the account handle, recent
activity, the content of any posts in which we are tagged, and other
information that may be contained on your social media profile to allow us to
respond to the posts and understand and engage with our audience. We
may also collect data that is not identifiable to you or otherwise associated
with you, such as aggregated data, and is not personal data. This data is not
subject to this notice unless it is stored or otherwise associated with your
personal data.
3. HOW DO WE USE AND SHARE PERSONAL DATA?
As a general matter, we collect, use, disclose, and store your information toprovide you the Services or fulfill your requests. We may use the information
we collect from you for the following purposes:
1. Your Consent. We process personal data to the extent you provide your
consent, such as when we request to process personal information for a
purpose that is not already identified by this Privacy Notice. You have
choices when it comes to the technology you use and the data you
share. When you are asked to provide personal data or consent to
processing, you can decline. Many of our products require some
personal data to operate and provide you with a service. If you choose
not to provide data necessary to operate and provide you with a
product or feature, you cannot use that product or feature.
2. Performance of a Contract. We process personal data to enter into, or
perform under, the agreement between us, such as processing
payments, shipping orders, and responding to support or warranty
requests. If you do not provide the data, we will not be able to enter into
the contract; or if this relates to an existing product you’re using, we
may have to suspend or cancel it. We will notify you if this is the case at
the time. Where providing the data is optional, and you choose not to
share personal data, features like personalization that use the data will
not work for you.
3. Legitimate Interests. We process personal data for our legitimate
interests, consistent with your rights and appropriate to the context, for:
• Processing and fulfilling your orders for our products or services,
including processing payments;
• Providing you with information tailored to your requests, responding to
inquiries, and communicating with you about your account, purchases,
orders, and use of the Services, including responding to your
comments, questions, and concerns and otherwise administering
customer service;
• Delivering and providing the Services and other products to our
customers;
• Storing information about your preferences and customizing your
experience on the Services;
• Operating, maintaining, modifying, and improving the quality of the
Services and such content, products and/or services as we may make
available through the Services, including understanding our audience
size and usage patterns and identifying and repairing issues impairing
intended functionality;
• Performing analytics;• Compliance with applicable laws, regulations, rules and requests of
relevant law enforcement and/or other governmental agencies and for
other administrative and fraud detection purposes;
• Endeavoring to protect and secure the Services, including against fraud
and other misuse, and our and our partners’ rights, property, or safety,
and the rights, property, and safety of our users and other third parties;
• To engage in or enable internal uses consistent with our relationship
with you, or compatible with the context in which you provided the
information, such as internal research for technology development;
• For marketing and advertising purposes, including sending messages
about us, our partners, and the products and services we and our
partners offer, which may from time to time include contests, rewards,
events, and special offers for products and services, and personalizing
those messages;
• To evaluate or conduct a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of our
assets, whether as a going concern or as part of bankruptcy, liquidation,
or similar proceeding; and
• For other purposes, as permitted or required by law or as authorized or
directed by you.
4. Compliance with Legal Obligations and Protection of Individuals. We
may process personal data to comply with the law and our legal obligations,
as well as to protect you and other individuals from certain harms.
5. Sharing of Personal Data. We may share personal data with third parties,
including service providers, affiliates, and other partners as described below.
• We may share personal data among our affiliated entities and with our
subsidiaries;
• We may share personal data with our service providers, including
payment processors, software and Web developers, order processing
and fulfillment services, commercial email providers, security
consultants, and other vendors we engage;
• We may share personal data we collect with certain partners,
prospective partners, and service providers;
• We may share personal data to communicate with you and others,
including for marketing purposes;• We may share personal data to enforce our Terms of Use and to protect
our and our partners’ rights, property, or safety, and the rights, property,
and safety of our users and other third parties;
• We may share personal data to protect and secure the Services,
including against fraud and other misuse, and our and our partners’
rights, property, or safety, and the rights, property, and safety of our
users and other third parties;
• We may share personal data with third parties when we believe it is
required by, or necessary to comply with, applicable law, a court order,
legal process, or other governmental or regulatory requests.
• We may share personal data with a buyer or other successor or
organization in the event of an actual or potential merger, divestiture,
restructuring, reorganization, dissolution, or other sale or transfer of
some or all of our assets, including as part of bankruptcy, liquidation, or
similar proceedings; and
• We may share personal data for such purposes as you may authorize or
direct us.
4. PROTECTING PERSONAL DATA
We recognize the importance of safeguarding the confidentiality of your
personal data. Accordingly, we employ reasonable measures designed to
protect your information from unauthorized access, disclosure and use.
However, no data transmission over the Internet or other network can be
guaranteed to be 100% secure. As a result, while we strive to protect
information transmitted on or through the Services, we cannot and do not
guarantee the security of any information you transmit on or through the
Services, and you do so at your own risk.
5. RETENTION OF PERSONAL DATA
We retain personal data for as long as necessary to carry out the processing
activities described above, including but not limited to providing the Services
or content, products, or other services we make available through the
Services, compliance with applicable laws, regulations, rules and requests of
relevant law enforcement and/or other governmental agencies, and
protecting our and our business partners’ and customers’ rights, property, or
safety, and the rights, property, and safety of our users and other third parties.
6. YOUR CHOICES
You have choices about certain information we collect, how we communicatewith you, and how we process certain personal data. When you are asked to
provide information, you may decline to do so; but if you choose not to
provide information that is necessary to provide any aspect of our Services,
you may not be able to use those Services.
Communications Opt-Out. You may opt out of receiving marketing or other
communications from us at any time through a given communications
channel (such as email or telephone) by following the opt-out link or other
unsubscribe instructions provided in any email message received, by
contacting us as provided at the end of this Privacy Notice, or by informing
our customer service representatives of your desire to opt out. If you wish to
opt out by sending us an email to the address provided below, please include
“Opt-Out” in the email’s subject line and include your name and the email
address you used to sign up for communications in the body of the email.
Note that if you do business with us in the future, you may not, subject to
applicable law, opt out of certain automated notifications, such as order or
subscription confirmations, based on business transactions (e.g. e-
commerce).
Location Information. If you want to limit or prevent our ability to receive
location information from you, you can deny or remove the permission for
certain Services to access location information or deactivate location services
on your device. Please refer to your device manufacturer or operating system
instructions for instructions on how to do this.
Do Not Track. We use analytics systems and providers and participate in ad
networks that process personal data about your online activities over time
and across third-party websites or online services, and these systems and
providers may provide some of this information to us.
7. OTHER INFORMATION ABOUT PERSONAL DATA AND THE SERVICES
Our Privacy Notice also includes information about other practices with
respect to personal data, including:
• Collection of personal data from children;
• Location of personal data processing; and
• Links and references to third-party websites and services on our
Services.Collection of Personal Data from Children. We do not knowingly collect
personal data from children under the age of 13. If we become aware that we
have inadvertently received personal data from a child under the age of 13,
we will delete such information from our records. If you are the parent or
guardian of a child under the age of 13 and you believe we have inadvertently
received information about that child, please contact us as described in the
“Contact Information and Assistance” section below. In addition, we
encourage parents to take an active role in their children’s online activities
and to talk with their children about disclosing personally identifiable
information to web sites.
Processing in the United States. Please be aware that your personal data
and communications may be transferred to and maintained on servers or
databases located outside your state, province, or country. If you are located
outside of the United States, please be advised that we process and store all
information in the United States. The laws in the United States may not be as
protective of your privacy as those in your location. By using our Services, you
agree that the collection, use, transfer, and disclosure of your personal data
and communications will be governed by the applicable laws in the United
States.
Third-Party Websites and Services. As a convenience, we may reference or
provide links to third-party websites and services, including those of
unaffiliated third parties, our affiliates, service providers, and third parties with
which we do business. When you access these third-party services, you leave
our Services, and we are not responsible for, and do not control, the content,
security, or privacy practices employed by any third-party websites and
services. You access these third-party services at your own risk This Privacy
Notice does not apply to any third-party services; please refer to the Privacy
Notices or policies for such third-party services for information about how
they collect, use, and process personal data.
8. MODIFICATIONS AND UPDATES TO THIS PRIVACY NOTICE
At any time, we may change this Privacy Policy. If we decide to change this
Privacy Policy, we will inform you by posting the revised Privacy Policy on the
Site. The changes will go into effect on the Revision Date shown in the revised
Privacy Policy. Your continued use of our Site or Services constitutes your
consent to the revised Privacy Policy.9. ADDITIONAL INFORMATION FOR RESIDENTS OF THE EUROPEAN UNION
If you are located in the European Union, you may have rights with respect to
your personal data. These rights may include, depending on the
circumstances surrounding the processing of personal data:
• The right to object to or request restriction of processing of personal
data or object to processing of personal data carried out pursuant to (i)
a legitimate interest or (ii) performance of a task in the public interest;
• The right to access your personal data and other information about our
processing of your personal data;
• The right to correct inaccurate personal data about you that we
process;
• The right to data portability, which means that you can request that we
provide certain personal data we hold about you in a format you can
more readily use;
• The right to erasure, which means that you can request deletion or
removal of certain personal data we process about you;
• Where processing of personal data about you is based on consent, the
right to withdraw your consent to such processing; and
• The right to lodge a complaint with a supervisory authority.
You may exercise these rights, to the extent they apply, by contacting us as
provided at the end of this Privacy Notice, or by following instructions
provided in this Privacy Notice or in communications sent to you. Please be
prepared to provide reasonable information to identify yourself and
authenticate your requests.
10. ADDITIONAL INFORMATION FOR RESIDENTS OF CALIFORNIA
This section of the Privacy Notice applies solely to consumers who reside in
the State of California (“consumers” or “you”), and generally to the personal
data of a particular consumer or household (“California Personal Data”).
Provided, however, that California Personal Data does not include, and this
section of the Privacy Notice does not apply to:
• Health or medical information covered by the Health Insurance
Portability and Accountability Act of 1996 (HIPAA) and the California
Confidentiality of Medical Information Act (CMIA) or clinical trial data;
• Publicly available information from government records;
• Deidentified or aggregated consumer information;• Personal data, emergency contact information, and benefits
administration information we collect about a California resident in the
course of that California resident acting as our job applicant, our
employee, our owner, our director, our officer, or our contractor to the
extent we use that information within the context of that California
resident’s role as our job applicant, employee, owner, director, officer, or
contractor; and
• Other information, including:
• personal data that we collect, process, sell, or disclose pursuant to
the federal Gramm-Leach-Bliley Act, and implementing
regulations, or the California Financial Information Privacy Act
(Division 1.4 (commencing with Section 4050) of the Financial
Code); and
• personal data covered by other sector-specific privacy laws,
including the Fair Credit Reporting Act (“FCRA”) and the Driver’s
Privacy Protection Act of 1994.
California Personal Data We Collect. We have collected the following
categories of California Personal Data regarding consumers within the last 12
months:
• Personal information categories listed in the California Customer
Records statute (Cal. Civ. Code § 1798.80(e)), such as name, signature,
Social Security number, physical characteristics or description, address,
telephone number, passport number, driver’s license or state
identification card number, insurance policy number, education,
employment, employment history, bank account number, credit card
number, debit card number, or any other financial information, medical
information, or health insurance information. Some personal
information included in this category may overlap with other
categories.
• Identifiers such as your real name, alias, postal address, zip code,
telephone number, email address, account name, Social Security
number, driver’s license number, payment card numbers, passport
number, or other similar identifiers.
• Unique and online identifiers such as device identifiers, internet
protocol addresses, cookie identifiers, beacon identifiers, pixel tags or
mobile ad identifiers or similar technology, or other forms of persistentor probabilistic identifiers that can be used to identify a particular
consumer or device.
• Commercial information that identifies or could reasonably be linked to
you, such as products or services purchased, obtained, or considered, or
other purchasing or consuming histories or tendencies.
• Internet or other electronic network activity information that identifies
or could reasonably be linked to you, such as browsing history, search
history and information regarding an individual’s interaction with an
internet website, application, or advertisement.
• Professional or employment-related information, such as current or
past job history or performance evaluations.
• Non-public education information (per the Family Educational Rights
and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99)) related to a student
and maintained by an educational institution or party acting on its
behalf, such as grades, transcripts, and class lists.
• Biometric information, such as genetic, physiological, behavioral, and
biological characteristics, or activity patterns used to extract a template
or other identifier or identifying information, such as, fingerprints,
faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other
physical patterns.
• Geolocation information, such as your specific, real-time physical
location or precise movements while you access our sites or apps if you
have enabled location services on your device.
• Sensory data, such as audio, electronic, visual, thermal, olfactory, or
similar information.
• Protected classification characteristics under California or federal law,
which includes age if 40 years or older, race, color, citizenship, religion
or creed, marital status, medical condition, physical or mental disability,
sex (including gender, pregnancy or childbirth and related medical
conditions), veteran or military status, genetic information (including
familial genetic information).
• Inferences drawn from personal information, such as person’s
preferences, characteristics, psychological trends, predispositions,
behavior, attitudes, intelligence, abilities, or aptitudes.
Sources of California Personal Data. We may obtain the categories of
California Personal Data that we collect as indicated above from the following
categories of sources.• Directly from you. For example, through website forms you complete
or ordering our products and services.
• Automatically and indirectly from you, such as through logging and
analytics tools, cookies, pixel tags, and other automatic data collection.
• From third parties, such as our service providers, consumer data
resellers, services that make user-generated content available to others,
communications services, social networks and social media online
services, affiliates, and other business partners.
Use of California Personal Data. We may use the categories of California
Personal Data that we collect, as described above, for one or more of the
business purposes and commercial purposes described in the “How Do We
Use and Share Personal Data?” section above.
Sharing California Personal Data. We may disclose the categories of
California Personal Data that we collect as indicated above to the categories
of third parties described in the “How Do We Use and Share Personal Data?”
section above. In the preceding 12 months, we may have disclosed categories
of California Personal Data that we collected, as described above, for a
business purpose.
In the preceding 12 months, we have not sold California Personal Data. We do
not and will not sell your California Personal Data.
California Personal Data Rights and Choices. The California Consumer
Privacy Act of 2018 (“CCPA”) provides consumers with specific rights
regarding their California Personal Data. This section describes the rights you
may have and explains how to exercise those rights.
• Access to Specific Information and Data Portability Rights. You have
the right to request that we disclose certain information to you about
our collection, use, and disclosure of your California Personal Data over
the past 12 months. If we receive and confirm a verifiable consumer
request from you pursuant to the “Exercising Access, Data Portability,
and Deletion Rights” section below, we will disclose one or all of the
following depending on the scope of the request:
• The categories of California Personal Data we collected about you
over the past 12 months.• The categories of sources for the California Personal Data we
collected about you over the past 12 months.
• Our business or commercial purpose for collecting California
Personal Data about you over the past 12 months.
• The categories of third parties with whom we shared California
Personal Data over the past 12 months.
• The specific pieces of California Personal Data we collected about
you over the past 12 months.
• The categories of California Personal Data about you that we
disclosed for a business purpose, to the extent we have made
such disclosures.
• Deletion Request Rights. Subject to certain exceptions, you have the
right to request that we delete the California Personal Data that we
collected about you. Once we receive and confirm your verifiable
consumer request, we will delete your California Personal Data from
our records, unless an exception applies
• Exercising Access, Data Portability, and Deletion Rights. To exercise
the access, data portability, and deletion rights described above, please
submit a verifiable consumer request to us by emailing us at:
[email protected].
Only you, or an authorized agent registered with the California Secretary of
State that you authorize to act on your behalf, may make a verifiable
consumer request related to your California Personal Data. You may also
make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data
portability twice within a 12-month period. Your request must provide
information sufficient to permit us to reasonably verify you are the person
about whom we collected California Personal Data, or an authorized
representative of that person. Your request also must include sufficient detail
for us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with California Personal
Data if we cannot verify your identity or authority to make the request and
confirm the California Personal Data relates to you.If you have an online account with us, we will deliver our written response to
that online account. If you do not have an online account with us, we will
deliver our written response by mail or electronically.
Making a verifiable consumer request does not require you to create an
account with us. However, if you have a password-protected account with us
we consider requests made through that account sufficiently verified when
the request relates to personal information associated with that specific
account.
Any disclosures we provide will only cover the 12-month period preceding our
receipt of the verifiable request. If we cannot fulfill, or are permitted to
decline, your request then we will alert you or your authorized representative.
For data portability requests, we will select a format to provide your California
Personal Data that is readily usable.
If your request is manifestly unfounded, repetitive, or excessive, including if
you have made several repetitive requests, we may charge a reasonable fee
to respond. We also may decline to respond, in which case we will notify you.
Non-Discrimination. You have a right to not receive discriminatory treatment
for exercising your access, data portability, and deletion rights described
above. Except to the extent permitted by the CCPA, we will not discriminate
against you for exercising the access, data portability, and deletion rights
described above.
11. APPLICABILITY OF THIS PRIVACY NOTICE
This Privacy Notice is subject to the Terms of Use that govern your use of the
Services. This Privacy Notice applies regardless of the means used to access
or provide information through the Services.
This Privacy Notice does not apply to information from or about you collected
by any third-party services, applications, or advertisements associated with, or
websites linked from, the Services. The collection or receipt of your
information by such third parties is subject to their own privacy policies,
statements, and practices, and under no circumstances are we responsible or
liable for any third party’s compliance therewith.12. CONTACT INFORMATION AND ASSISTANCE
If you have any questions about this Privacy Notice, or if you have submitted
or another person has submitted personally identifiable information about
you through this web site, and you would like to have that information
changed or deleted, please contact:
To ask questions or comment about this privacy policy and our privacy
practices, contact us at: [email protected].
1. OVERVIEW
QTI Fibers Holdings, LLC, and its affiliates including Twitchell Technical Products, LLC, Infinity Woven Products, LLC, and Quantum Materials, LLC (collectively, “QTI”, “we”, “us”, or “our”) respect your privacy.
This Privacy Notice describes the types of personal data we may collect from
you or that you may provide when you visit the website
www.quantum5280.com and any other websites, applications, interactive
features, widgets and resources websites offered through traditional Internet
websites, mobile devices or other platforms that owned or operated by QTI or
our brands (collectively referred to as the “Services”) and our practices for
collecting, using, and disclosing your personal data.
Please read this Privacy Notice carefully to understand our policies and
practices regarding your personal data and how we will treat it. By accessing
or using the Services, you agree to this Privacy Notice.
2. WHAT INFORMATION DO WE COLLECT?
We collect a variety of personal data from and about you through the
Services, including:
Information You Provide Directly to Us. We collect personal data from you
when you provide it to us, including through website forms (including
information entered into our search field), as part of the account registration
process, processing orders, when you apply for jobs, and when you contact
us.
For example, if you create an account on the Services, we may collect your
first and last name, telephone number, email address, and password.
If you order products or services from us through the Services, you must
provide us with information to process that order and/or enter into a contract,
including but not limited to name, postal address, email address, telephone
number, billing and shipping information, payment information, company
name, order history, and other similar information.You can choose to sign up for communications about us through the Services
by providing us with your contact information, such as first and last name,
email address, and interests.
If you contact us with questions, requests, or complaints, or to exercise your
legal rights, we collect any personal data you choose to provide, including
your name, email address, and personal data necessary for us to answer your
questions and address the issue you are contacting us about.
Information Collected Automatically. When you browse or use the Services,
we may collect other personal data through commonly-used logging and
analytics tools, including Google Analytics, that collect information about
your browser, your device, the network used to access the Services, and
information about your use of the Services (such as how you navigate and
move around the Services).
We also use certain technologies on the Services, including cookies and pixel
tags, that allow us, our service providers, and other third parties to store
information locally on your device, identify your device, track your interactions
with other sites or with our email campaigns, and track activity over time and
across websites. We also partner with third-party advertising companies.
Advertisers sometimes include their own web beacons, cookies or pixels (or
those of their other advertising partners) within their advertisements
enabling them to set and read their own cookies. These third parties may
place cookies on your computer and collect data about your online activities
across websites or online services.
We use ad networks to serve advertisements across the Internet. These
advertisers use cookies, pixel tags, and other tracking technologies to collect
information about your online activity and provide online behavioral
advertising.
Information collected automatically includes the software and hardware
attributes of the device and browser you use to access the Services, unique
device ID information, regional and language settings, performance data
about the Services, network provider, and IP address (a number assigned to
your device when you use the Internet). In addition, information is collected
automatically in the form of log files and third-party analytics that record
website activity. For example, log file entries and analytics data are generatedevery time you visit a particular page on our website, and track the dates and
times that you use the Services, the pages you visit, the amount of time spent
on specific pages, and other similar usage information, and general data
(including the name of the web page from which you entered our website).
• Location Information. We may collect the precise or general location
information provided by your device. See the “Your Choices” section
below for more information about how to disable or limit the collection
of GPS data.
• Cookies, Web Tracking, and Advertising. We use cookies and pixel
tags to personalize and enhance your experience in regard to our
Services, to collect data about your visit to our Services, to help
diagnose problems with our servers, to administer the Services, to
evaluate the effectiveness of our marketing and advertising campaigns,
to permit analytics providers to gather information about your visit to
the Services, to permit advertisers to collect information about your
online activity and target advertising to you that is relevant to your
interests as determined from your online activity (also known as online
behavioral advertising), and to gather broad demographic information
about our users.
• Please see the “Your Choices” section of this Privacy Notice for more
information about how you can opt out of, limit, or prevent certain web
tracking technologies and/or advertising providers from collecting
information about you.
• Information Collected in Connection with Analytics Technology. We
may use various technologies to learn more about how visitors use our
Services, such as Google Analytics. Google Analytics uses cookies to
help us analyze how visitors use the Services. The information
generated by the cookies about your use of the Services includes your
IP address. If you so choose, you may be able to opt out by turning off
cookies in the preferences settings in your browser. For more
information on Google Analytics, including how Google Analytics
collects, uses, and discloses information, refer to the following page:
https://policies.google.com/technologies/partner-sites. We may also use
other technologies to monitor your activities on the Services.
Information Obtained from Third Party Sources. We receive personal data
from third parties that we have engaged to provide services to us, includingwebsite chat providers, as well as from third parties that provide web
analytics and usage information to us such as Google Analytics.
These third-party sources may include:
• Data brokers from which we purchase demographic data to
supplement the data we collect.
• Services that host applications for our open job positions, such as
LinkedIn. If you submit employment inquiries or apply for a job with us
through these services, we may collect personal data such as your
name, email address, telephone number, resume, and other
information regarding your employment history, qualifications, and
interests.
• Services that make user-generated content from their service available
to others, such as public social media posts.
• Communication services, including email providers and social
networks, when you give us permission to access your data on such
third-party services or networks.
• Service providers that help us determine your device’s location.
• Partners with which we offer co-branded services or engage in joint
marketing activities.
• Publicly-available sources, such as open government databases.
In addition, if you choose to interact with us or our partners on social media
by posting to our pages, tagging us (or using certain hashtags or other
identifiers) in posts, or participating in activities, we may collect certain
information from the social media account you use to interact with us,
including the name associated with the account, the account handle, recent
activity, the content of any posts in which we are tagged, and other
information that may be contained on your social media profile to allow us to
respond to the posts and understand and engage with our audience. We
may also collect data that is not identifiable to you or otherwise associated
with you, such as aggregated data, and is not personal data. This data is not
subject to this notice unless it is stored or otherwise associated with your
personal data.
3. HOW DO WE USE AND SHARE PERSONAL DATA?
As a general matter, we collect, use, disclose, and store your information toprovide you the Services or fulfill your requests. We may use the information
we collect from you for the following purposes:
1. Your Consent. We process personal data to the extent you provide your
consent, such as when we request to process personal information for a
purpose that is not already identified by this Privacy Notice. You have
choices when it comes to the technology you use and the data you
share. When you are asked to provide personal data or consent to
processing, you can decline. Many of our products require some
personal data to operate and provide you with a service. If you choose
not to provide data necessary to operate and provide you with a
product or feature, you cannot use that product or feature.
2. Performance of a Contract. We process personal data to enter into, or
perform under, the agreement between us, such as processing
payments, shipping orders, and responding to support or warranty
requests. If you do not provide the data, we will not be able to enter into
the contract; or if this relates to an existing product you’re using, we
may have to suspend or cancel it. We will notify you if this is the case at
the time. Where providing the data is optional, and you choose not to
share personal data, features like personalization that use the data will
not work for you.
3. Legitimate Interests. We process personal data for our legitimate
interests, consistent with your rights and appropriate to the context, for:
• Processing and fulfilling your orders for our products or services,
including processing payments;
• Providing you with information tailored to your requests, responding to
inquiries, and communicating with you about your account, purchases,
orders, and use of the Services, including responding to your
comments, questions, and concerns and otherwise administering
customer service;
• Delivering and providing the Services and other products to our
customers;
• Storing information about your preferences and customizing your
experience on the Services;
• Operating, maintaining, modifying, and improving the quality of the
Services and such content, products and/or services as we may make
available through the Services, including understanding our audience
size and usage patterns and identifying and repairing issues impairing
intended functionality;
• Performing analytics;• Compliance with applicable laws, regulations, rules and requests of
relevant law enforcement and/or other governmental agencies and for
other administrative and fraud detection purposes;
• Endeavoring to protect and secure the Services, including against fraud
and other misuse, and our and our partners’ rights, property, or safety,
and the rights, property, and safety of our users and other third parties;
• To engage in or enable internal uses consistent with our relationship
with you, or compatible with the context in which you provided the
information, such as internal research for technology development;
• For marketing and advertising purposes, including sending messages
about us, our partners, and the products and services we and our
partners offer, which may from time to time include contests, rewards,
events, and special offers for products and services, and personalizing
those messages;
• To evaluate or conduct a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of our
assets, whether as a going concern or as part of bankruptcy, liquidation,
or similar proceeding; and
• For other purposes, as permitted or required by law or as authorized or
directed by you.
4. Compliance with Legal Obligations and Protection of Individuals. We
may process personal data to comply with the law and our legal obligations,
as well as to protect you and other individuals from certain harms.
5. Sharing of Personal Data. We may share personal data with third parties,
including service providers, affiliates, and other partners as described below.
• We may share personal data among our affiliated entities and with our
subsidiaries;
• We may share personal data with our service providers, including
payment processors, software and Web developers, order processing
and fulfillment services, commercial email providers, security
consultants, and other vendors we engage;
• We may share personal data we collect with certain partners,
prospective partners, and service providers;
• We may share personal data to communicate with you and others,
including for marketing purposes;• We may share personal data to enforce our Terms of Use and to protect
our and our partners’ rights, property, or safety, and the rights, property,
and safety of our users and other third parties;
• We may share personal data to protect and secure the Services,
including against fraud and other misuse, and our and our partners’
rights, property, or safety, and the rights, property, and safety of our
users and other third parties;
• We may share personal data with third parties when we believe it is
required by, or necessary to comply with, applicable law, a court order,
legal process, or other governmental or regulatory requests.
• We may share personal data with a buyer or other successor or
organization in the event of an actual or potential merger, divestiture,
restructuring, reorganization, dissolution, or other sale or transfer of
some or all of our assets, including as part of bankruptcy, liquidation, or
similar proceedings; and
• We may share personal data for such purposes as you may authorize or
direct us.
4. PROTECTING PERSONAL DATA
We recognize the importance of safeguarding the confidentiality of your
personal data. Accordingly, we employ reasonable measures designed to
protect your information from unauthorized access, disclosure and use.
However, no data transmission over the Internet or other network can be
guaranteed to be 100% secure. As a result, while we strive to protect
information transmitted on or through the Services, we cannot and do not
guarantee the security of any information you transmit on or through the
Services, and you do so at your own risk.
5. RETENTION OF PERSONAL DATA
We retain personal data for as long as necessary to carry out the processing
activities described above, including but not limited to providing the Services
or content, products, or other services we make available through the
Services, compliance with applicable laws, regulations, rules and requests of
relevant law enforcement and/or other governmental agencies, and
protecting our and our business partners’ and customers’ rights, property, or
safety, and the rights, property, and safety of our users and other third parties.
6. YOUR CHOICES
You have choices about certain information we collect, how we communicatewith you, and how we process certain personal data. When you are asked to
provide information, you may decline to do so; but if you choose not to
provide information that is necessary to provide any aspect of our Services,
you may not be able to use those Services.
Communications Opt-Out. You may opt out of receiving marketing or other
communications from us at any time through a given communications
channel (such as email or telephone) by following the opt-out link or other
unsubscribe instructions provided in any email message received, by
contacting us as provided at the end of this Privacy Notice, or by informing
our customer service representatives of your desire to opt out. If you wish to
opt out by sending us an email to the address provided below, please include
“Opt-Out” in the email’s subject line and include your name and the email
address you used to sign up for communications in the body of the email.
Note that if you do business with us in the future, you may not, subject to
applicable law, opt out of certain automated notifications, such as order or
subscription confirmations, based on business transactions (e.g. e-
commerce).
Location Information. If you want to limit or prevent our ability to receive
location information from you, you can deny or remove the permission for
certain Services to access location information or deactivate location services
on your device. Please refer to your device manufacturer or operating system
instructions for instructions on how to do this.
Do Not Track. We use analytics systems and providers and participate in ad
networks that process personal data about your online activities over time
and across third-party websites or online services, and these systems and
providers may provide some of this information to us.
7. OTHER INFORMATION ABOUT PERSONAL DATA AND THE SERVICES
Our Privacy Notice also includes information about other practices with
respect to personal data, including:
• Collection of personal data from children;
• Location of personal data processing; and
• Links and references to third-party websites and services on our
Services.Collection of Personal Data from Children. We do not knowingly collect
personal data from children under the age of 13. If we become aware that we
have inadvertently received personal data from a child under the age of 13,
we will delete such information from our records. If you are the parent or
guardian of a child under the age of 13 and you believe we have inadvertently
received information about that child, please contact us as described in the
“Contact Information and Assistance” section below. In addition, we
encourage parents to take an active role in their children’s online activities
and to talk with their children about disclosing personally identifiable
information to web sites.
Processing in the United States. Please be aware that your personal data
and communications may be transferred to and maintained on servers or
databases located outside your state, province, or country. If you are located
outside of the United States, please be advised that we process and store all
information in the United States. The laws in the United States may not be as
protective of your privacy as those in your location. By using our Services, you
agree that the collection, use, transfer, and disclosure of your personal data
and communications will be governed by the applicable laws in the United
States.
Third-Party Websites and Services. As a convenience, we may reference or
provide links to third-party websites and services, including those of
unaffiliated third parties, our affiliates, service providers, and third parties with
which we do business. When you access these third-party services, you leave
our Services, and we are not responsible for, and do not control, the content,
security, or privacy practices employed by any third-party websites and
services. You access these third-party services at your own risk This Privacy
Notice does not apply to any third-party services; please refer to the Privacy
Notices or policies for such third-party services for information about how
they collect, use, and process personal data.
8. MODIFICATIONS AND UPDATES TO THIS PRIVACY NOTICE
At any time, we may change this Privacy Policy. If we decide to change this
Privacy Policy, we will inform you by posting the revised Privacy Policy on the
Site. The changes will go into effect on the Revision Date shown in the revised
Privacy Policy. Your continued use of our Site or Services constitutes your
consent to the revised Privacy Policy.9. ADDITIONAL INFORMATION FOR RESIDENTS OF THE EUROPEAN UNION
If you are located in the European Union, you may have rights with respect to
your personal data. These rights may include, depending on the
circumstances surrounding the processing of personal data:
• The right to object to or request restriction of processing of personal
data or object to processing of personal data carried out pursuant to (i)
a legitimate interest or (ii) performance of a task in the public interest;
• The right to access your personal data and other information about our
processing of your personal data;
• The right to correct inaccurate personal data about you that we
process;
• The right to data portability, which means that you can request that we
provide certain personal data we hold about you in a format you can
more readily use;
• The right to erasure, which means that you can request deletion or
removal of certain personal data we process about you;
• Where processing of personal data about you is based on consent, the
right to withdraw your consent to such processing; and
• The right to lodge a complaint with a supervisory authority.
You may exercise these rights, to the extent they apply, by contacting us as
provided at the end of this Privacy Notice, or by following instructions
provided in this Privacy Notice or in communications sent to you. Please be
prepared to provide reasonable information to identify yourself and
authenticate your requests.
10. ADDITIONAL INFORMATION FOR RESIDENTS OF CALIFORNIA
This section of the Privacy Notice applies solely to consumers who reside in
the State of California (“consumers” or “you”), and generally to the personal
data of a particular consumer or household (“California Personal Data”).
Provided, however, that California Personal Data does not include, and this
section of the Privacy Notice does not apply to:
• Health or medical information covered by the Health Insurance
Portability and Accountability Act of 1996 (HIPAA) and the California
Confidentiality of Medical Information Act (CMIA) or clinical trial data;
• Publicly available information from government records;
• Deidentified or aggregated consumer information;• Personal data, emergency contact information, and benefits
administration information we collect about a California resident in the
course of that California resident acting as our job applicant, our
employee, our owner, our director, our officer, or our contractor to the
extent we use that information within the context of that California
resident’s role as our job applicant, employee, owner, director, officer, or
contractor; and
• Other information, including:
• personal data that we collect, process, sell, or disclose pursuant to
the federal Gramm-Leach-Bliley Act, and implementing
regulations, or the California Financial Information Privacy Act
(Division 1.4 (commencing with Section 4050) of the Financial
Code); and
• personal data covered by other sector-specific privacy laws,
including the Fair Credit Reporting Act (“FCRA”) and the Driver’s
Privacy Protection Act of 1994.
California Personal Data We Collect. We have collected the following
categories of California Personal Data regarding consumers within the last 12
months:
• Personal information categories listed in the California Customer
Records statute (Cal. Civ. Code § 1798.80(e)), such as name, signature,
Social Security number, physical characteristics or description, address,
telephone number, passport number, driver’s license or state
identification card number, insurance policy number, education,
employment, employment history, bank account number, credit card
number, debit card number, or any other financial information, medical
information, or health insurance information. Some personal
information included in this category may overlap with other
categories.
• Identifiers such as your real name, alias, postal address, zip code,
telephone number, email address, account name, Social Security
number, driver’s license number, payment card numbers, passport
number, or other similar identifiers.
• Unique and online identifiers such as device identifiers, internet
protocol addresses, cookie identifiers, beacon identifiers, pixel tags or
mobile ad identifiers or similar technology, or other forms of persistentor probabilistic identifiers that can be used to identify a particular
consumer or device.
• Commercial information that identifies or could reasonably be linked to
you, such as products or services purchased, obtained, or considered, or
other purchasing or consuming histories or tendencies.
• Internet or other electronic network activity information that identifies
or could reasonably be linked to you, such as browsing history, search
history and information regarding an individual’s interaction with an
internet website, application, or advertisement.
• Professional or employment-related information, such as current or
past job history or performance evaluations.
• Non-public education information (per the Family Educational Rights
and Privacy Act (20 U.S.C. § 1232g, 34 C.F.R. Part 99)) related to a student
and maintained by an educational institution or party acting on its
behalf, such as grades, transcripts, and class lists.
• Biometric information, such as genetic, physiological, behavioral, and
biological characteristics, or activity patterns used to extract a template
or other identifier or identifying information, such as, fingerprints,
faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other
physical patterns.
• Geolocation information, such as your specific, real-time physical
location or precise movements while you access our sites or apps if you
have enabled location services on your device.
• Sensory data, such as audio, electronic, visual, thermal, olfactory, or
similar information.
• Protected classification characteristics under California or federal law,
which includes age if 40 years or older, race, color, citizenship, religion
or creed, marital status, medical condition, physical or mental disability,
sex (including gender, pregnancy or childbirth and related medical
conditions), veteran or military status, genetic information (including
familial genetic information).
• Inferences drawn from personal information, such as person’s
preferences, characteristics, psychological trends, predispositions,
behavior, attitudes, intelligence, abilities, or aptitudes.
Sources of California Personal Data. We may obtain the categories of
California Personal Data that we collect as indicated above from the following
categories of sources.• Directly from you. For example, through website forms you complete
or ordering our products and services.
• Automatically and indirectly from you, such as through logging and
analytics tools, cookies, pixel tags, and other automatic data collection.
• From third parties, such as our service providers, consumer data
resellers, services that make user-generated content available to others,
communications services, social networks and social media online
services, affiliates, and other business partners.
Use of California Personal Data. We may use the categories of California
Personal Data that we collect, as described above, for one or more of the
business purposes and commercial purposes described in the “How Do We
Use and Share Personal Data?” section above.
Sharing California Personal Data. We may disclose the categories of
California Personal Data that we collect as indicated above to the categories
of third parties described in the “How Do We Use and Share Personal Data?”
section above. In the preceding 12 months, we may have disclosed categories
of California Personal Data that we collected, as described above, for a
business purpose.
In the preceding 12 months, we have not sold California Personal Data. We do
not and will not sell your California Personal Data.
California Personal Data Rights and Choices. The California Consumer
Privacy Act of 2018 (“CCPA”) provides consumers with specific rights
regarding their California Personal Data. This section describes the rights you
may have and explains how to exercise those rights.
• Access to Specific Information and Data Portability Rights. You have
the right to request that we disclose certain information to you about
our collection, use, and disclosure of your California Personal Data over
the past 12 months. If we receive and confirm a verifiable consumer
request from you pursuant to the “Exercising Access, Data Portability,
and Deletion Rights” section below, we will disclose one or all of the
following depending on the scope of the request:
• The categories of California Personal Data we collected about you
over the past 12 months.• The categories of sources for the California Personal Data we
collected about you over the past 12 months.
• Our business or commercial purpose for collecting California
Personal Data about you over the past 12 months.
• The categories of third parties with whom we shared California
Personal Data over the past 12 months.
• The specific pieces of California Personal Data we collected about
you over the past 12 months.
• The categories of California Personal Data about you that we
disclosed for a business purpose, to the extent we have made
such disclosures.
• Deletion Request Rights. Subject to certain exceptions, you have the
right to request that we delete the California Personal Data that we
collected about you. Once we receive and confirm your verifiable
consumer request, we will delete your California Personal Data from
our records, unless an exception applies
• Exercising Access, Data Portability, and Deletion Rights. To exercise
the access, data portability, and deletion rights described above, please
submit a verifiable consumer request to us by emailing us at:
[email protected].
Only you, or an authorized agent registered with the California Secretary of
State that you authorize to act on your behalf, may make a verifiable
consumer request related to your California Personal Data. You may also
make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data
portability twice within a 12-month period. Your request must provide
information sufficient to permit us to reasonably verify you are the person
about whom we collected California Personal Data, or an authorized
representative of that person. Your request also must include sufficient detail
for us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with California Personal
Data if we cannot verify your identity or authority to make the request and
confirm the California Personal Data relates to you.If you have an online account with us, we will deliver our written response to
that online account. If you do not have an online account with us, we will
deliver our written response by mail or electronically.
Making a verifiable consumer request does not require you to create an
account with us. However, if you have a password-protected account with us
we consider requests made through that account sufficiently verified when
the request relates to personal information associated with that specific
account.
Any disclosures we provide will only cover the 12-month period preceding our
receipt of the verifiable request. If we cannot fulfill, or are permitted to
decline, your request then we will alert you or your authorized representative.
For data portability requests, we will select a format to provide your California
Personal Data that is readily usable.
If your request is manifestly unfounded, repetitive, or excessive, including if
you have made several repetitive requests, we may charge a reasonable fee
to respond. We also may decline to respond, in which case we will notify you.
Non-Discrimination. You have a right to not receive discriminatory treatment
for exercising your access, data portability, and deletion rights described
above. Except to the extent permitted by the CCPA, we will not discriminate
against you for exercising the access, data portability, and deletion rights
described above.
11. APPLICABILITY OF THIS PRIVACY NOTICE
This Privacy Notice is subject to the Terms of Use that govern your use of the
Services. This Privacy Notice applies regardless of the means used to access
or provide information through the Services.
This Privacy Notice does not apply to information from or about you collected
by any third-party services, applications, or advertisements associated with, or
websites linked from, the Services. The collection or receipt of your
information by such third parties is subject to their own privacy policies,
statements, and practices, and under no circumstances are we responsible or
liable for any third party’s compliance therewith.12. CONTACT INFORMATION AND ASSISTANCE
If you have any questions about this Privacy Notice, or if you have submitted
or another person has submitted personally identifiable information about
you through this web site, and you would like to have that information
changed or deleted, please contact:
To ask questions or comment about this privacy policy and our privacy
practices, contact us at: [email protected].
