Twitchell remains OPEN amid COVID 19 crisis

To all our valued customers,
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As you know, the World Health Organization declared a pandemic on March 11, 2020 due to the novel coronavirus (COVID-19). Since the original warning we have limited all site access to employees only. Our manufacturing, production and warehousing facilities continue to monitor and enforce our high standards of health, sanitation and safety. We have advised any employee who has a fever, any type of respiratory issue, or otherwise feels unwell, to stay home, and we are taking other proactive measures to reduce the chance of contamination and spreading.  

While this is one of the most challenging scenarios we have faced in almost 100 years of manufacturing in Alabama, by staying focused on you our customer and our employees we will work through this together.
We also wanted to provide you an update on what you can expect from us regarding your supply, knowing the situation is fluid, and we will continue to communicate actively with you as we learn.  We have taken, and will continue to take, the following precautionary actions to minimize supply disruption to our customers, including but not limited to:
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• Domestic manufacturing extruding yarn and weaving our products in Dothan, Alabama
• Monitor all raw materials and finished goods sourced domestically and from countries severely impacted by the coronavirus
• Build safety stocks of those raw materials and finished goods both at our facilities and at our distributors’ facilities in the United States, to the extent possible
• Resource raw materials and finished goods from alternative suppliers who are not impacted, to the extent possible
• Explore substitutes for those raw materials and finished goods, to the extent possible
• Closely monitor stability of supply in impacted countries to best manage supply disruptions

We will continue to closely monitor the impact of the coronavirus and act accordingly to ensure limited disruption to you. Our priority to you is the safe and timely delivery of your product.  
We will update you if and as circumstances change.

Be Well,
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Paul Cleary, CEO